Privacy policy

The confidentiality of the personal information of jellí clients is one of the aspects that we have dealt with most seriously.

jellí collects information via the website, in accordance with the Romanian legislation referring to these issues and GDPR laws. The website places “cookies” on the visitor’s computer, which are used for authentication, adding products in carts, placing orders and collecting statistical information on the use of our site.

The collection of data shall take place through:

  • The client registration form;
  • The customer information update form;
  • The form for placing orders;
  • Contact form;
  • The produced review form;
  • Newsletter subscription form;

The personal data collected via the website is used to facilitate direct and indirect communication with customers, invoicing of products ordered by you and informing users of:

  • status of orders placed
  • delivery of orders
  • the availability of one or more products in stock,
  • available offers/promotions
  • account statement on the online platform jellí
  • evolution and status of orders
  • evaluation of the products offered.

In accordance with the provisions of Law No 677/2001 on the protection of individuals with regard to the processing of personal data and the free movement of such data, as amended, jellí isi assumes the obligation to administer under safe conditions and solely for the specified purposes, the personal data provided by the users of our site.

Our company undertakes not to transmit the data collected to third parties, with the exception of courier companies in order to deliver the products and the statements expressly provided for by the Romanian legislation in force. Thus, your personal information may be provided to the Public Prosecutor’s Office, the Police, the Courts of Justice or other competent State bodies, on the basis and within the limits of the legal provisions and following specific requests made.

Any user who has explicitly provided personal data on jellí website may choose to remove it from our database by sending an email to stating this request.

If users do not wish to receive commercial communications by email from our company, they can use the unsubscribe link from the footer of jellí newsletter received by email or communicated by email to the addresses provided.

In the event of a dispute, an amicable settlement will be sought within 30 working days from the registration of the complaint at the headquarters of jellí. If an understanding is not reached after the expiry of this period, the dispute shall be settled by the Arbitration Committee attached to the Bucharest Chamber of Commerce and Industry or by the competent courts of the Municipality of Bucharest or by the appropriate European authority.